Legendary Coach John Wooden Would Use This Phrase To Motivate His Teams Growing up I often heard my dad say; “Be quick, but don’t hurry.” He was quoting the famous UCLA men’s basketball coach, John Wooden, who won a record 10 national championships in 12 years. I would have never guessed it at the time, but this lesson at an early age has proven foundational for all aspects of my life, especially when it comes to sales and customer relationships. These words echo in my mind today as I think about how my dad tried to impart to my brother and me the value of a strong  work ethic  and persistence. It rankled him to watch a job done poorly just because someone was lazy and inefficient. He loathed a rushed process, cut corners, or when people scraped by doing the bare minimum. Quick Communication Versus Hurried Responses Effective communication is key to customer relationships. It is what makes the difference between going quickly and h...

Reach your audience effectively without compromising quality. If you're an entrepreneur just getting started, you know the meaning of a budget. You also probably know that in order to get your business idea off the ground, you have to reach your chosen audience at the right time. To help you do this cheaply, without compromising the quality of your marketing efforts, I've put together a list of the top 10 free marketing tools every entrepreneur should know. 1. Chattypeople Chatbots  have made their mark in the marketing world this year. Despite many still believing that the chatbot is just a customer care tool, others are seeing it as a must-have in their marketing strategies. Chatbot technology has improved significantly in the past decade, allowing marketers to create bots without any coding knowledge.  Chattypeople  is the perfect tool for those wanting to quickly create a Messenger chatbot. The platform allows entrepreneurs to create a bot that not only w...

The generation gap can be a problem on a marketing team. This is often because it might be difficult to communicate with team members who are not of the same age range. Many people are not aware that there are simple things you can do to  bridge the generation gap  in your company. If you are wondering what you can do to help bridge the generation gap, continue reading to learn some useful tips and tricks. Setup Team Gatherings If you have a marketing team, you should be proactive and begin setting up team gatherings. These  team gatherings  can be workshops or social events that can help people from all age groups come together. This could be a creative learning project where you give your marketing team lessons on new skills or information that none of them really are familiar with. Team gatherings will help your marketing team come together and work together. Regardless of the age range of your marketing team, the team gatherings can create work-relate...