It's what every consumer should hear whenever and wherever they encounter your product or service. Each day, consumers are bombarded with a cacophony of brands. Taglines and slogans shout from TV, radio and the Internet; they vie for attention on store shelves and billboards. It can be difficult for consumers to make sense of the noise, and it can be even more difficult for brands to be heard. Brands with strong, consistent voices are able to stand out from competitors and connect with   consumers . Your brand's voice is what every consumer should hear whenever and wherever they encounter your product or service. It is the voice that drives all content, from marketing materials to   social media   and customer service. Who are you talking to? One of the first steps to shaping your brand voice is to identify the voice of your audience. If you're like many companies and have more than one core target audience, select an individual within each segment. Create...